Saturday Conference Sessions
Choose a time or session number (sessions are selected on the registration form — one item per timeslot)
8:30 am - 10:15 am
10:45 - noon
Lunch (noon - 2 pm)
2:00 - 3:15 pm
8:30 am - 10:15 am
Saturday, May 12, 2012: 8:0 am - 10:15 am
Title: BCLTA AGM
BCLTA AGM and Trustee Award Presentations Sign in starts at 7:45 am, meeting starts at 8:15 am. Continental breakfast and coffee/tea included. Please select this event on the Registration page so we can estimate the number of attendees.
Location: Westminster Salon 1
Title: BCLA AGM
Sign in starts at 8:30 am, meeting begins 9:00 am. Continental breakfast and coffee/tea included. Please select this event on the Registration page so we can estimate the number of attendees.
Location: Westminster Salon 2 & 3
10:45 - noon
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S3
Title: Free Range Library: Information Literacy Outcomes Come Home to Roost
Abstract: Is your library implementing or considering a “discovery” technology? Are you wondering if this will really bring into relief everything your users are “licensed to read”? Are you considering what the effects may be for public-facing services such as reference and instruction, or just curious about experiences at other libraries? Academic librarians using two different discovery products, EBSCO Discovery Service (EDS) and Summon, will consider the transformative potential of these tools in light of the learning outcomes that guide us.
Drawing from our experiences, we will discuss possibilities, issues and questions that emerge in a discovery environment, including:
- ways to conceptualize information literacy
- consequent changes to practices in reference and instruction technical decisions/infrastructure
- implications for user experience proliferation of entry points
- issues related to branding and wayfinding
Speakers
Dana McFarland
Dana McFarland is eResources Librarian at Vancouver Island University. She is part of the team that implemented Summon and supporting technologies and a contributor to the Library’s reference and instruction program.
Kathleen Reed
Kathleen Reed is Data & Assessment Librarian at Vancouver Island University. She is involved with ongoing assessment of the Library’s discovery and related technologies, and a contributor to the Library’s reference and instruction program.
Leanna Jantzi
Leanna Jantzi is a Public Services Librarian at Okanagan College. Leanna provides instruction and gathers feedback from students and faculty members on the the Library’s new discovery service.
Roen Janyk
Roen Janyk is the Web Services Librarian at Okanagan College. She managed the implementation of the Library's discovery system, EBSCO Dsicovery Service.
Kathleen Reed and Dana McFarland offer experience with the public service and user interface/technical implications of a Summon implementation. Dana has co-presented at CLA and at a BC Library preconference on technical aspects of discovery system selection and implementation. Roen Janyk and Leanna Jantzi offer their experience with an implementation of Ebsco EDS and the implications for public services and user interfaces.
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S4
Title: License to Know What Lurks in the Minds of Students
Abstract: Any group or class you stand in front of can contain people with a wide range of experience, background knowledge, and - let’s face it - engagement in the topic you’re presenting. Learn how voting and audience response systems allow you to pose questions while teaching, then instantly view the responses. Depending on your goals and tools, use questions to prompt anonymous answers to challenging questions, to encourage raucous competition between teams of learners, or something in between.
This panel demonstration will begin with an overview of some interactive tools, meant for different budget sizes and levels of technological comfort. Then you will have time for hands-on experimentation with electronic “clickers.” Finally, try a few other classroom voting systems, including a low-tech but brightly-coloured option.
Speakers
Kristina Oldenburg
Kristina Oldenburg works at Mount Royal University, where she provides information literacy instruction and often makes students express themselves by pressing buttons. She was also a librarian at Brandon University. Classroom needs assessment has always interested Kristina, particularly for ‘one-shot’ library instruction sessions. She has used classroom response systems to assess students’ understanding, and to prompt critical thinking. Between working at the fine prairie universities mentioned above, Kristina was a reference and web librarian at the Vancouver Courthouse Library. She did her MLIS with Jay Peters and Danielle Winn; they also studied acting together at Vancouver School Board Continuing Education.
Jay Peters
Jay Peters became a librarian after years as a teacher. He attended Library School at University of Western Ontario with Kristina Oldenburg and Danielle Winn. He enjoys his work as an Information Services Librarian at Coquitlam Public Library and tries to get into the minds of patrons to best be able to serve them. He is always looking for opportunities to perform.
Danielle Winn
Danielle first became interested in using tools to increase student motivation and learning when she entered the teaching profession. Her first library position was as an Information Literacy Librarian at the University of Windsor. In October, 2010 Danielle joined UBC’s Education Library as a Reference Librarian. She has a variety of research interests, including: educational technologies, information literacy, international students and library use, and library advocacy. Danielle is excited to share the stage (once again) with Kristina and Jay.
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S5
Title: Strategic Planning Toolkit
Abstract: The session will be a practical learning experience for participants to take away ideas and concepts for a proven consultative strategic planning process. Not only is the session designed to be a concrete road map, there will be three perspectives on the Strategic Plan as a means to elicit inspirational Board priorities, operational staff actions, and continuous community feedback. Participants will leave with a desire to develop a strategic plan and the toolkit to do it.
Speakers
Michelle Wong
Michelle Wong is currently a Trustee on the Greater Victoria Public Library Board and a Director on the British Columbia Library Trustee Association Board. As a life-long library user, Michelle is a strong believer in the role that libraries play in creating social capital within communities and improving the quality and outcomes of people’s lives. Michelle is the Board Planning Committee Chair, is a member of the Board Advisory Committee, and lead the GVPL Board Facilities Plan Steering Committee. Michelle is the Director of Evaluation and Strategic Directions for the Office of the Representative for Children and Youth in Victoria, BC.
Daphne Wood
Daphne Wood is the Director of Planning & Development at the Vancouver Public Library, and a strategic planning consultant. Her experience in the public, private and non-profit sectors also includes communications, media relations and brand management. She is a graduate of Carleton University's school of Journalism with a Masters of Business Administration from Royal Roads University and an Executive Masters of Library Information Science from San Jose State University. Daphne is a community facilitator and an experienced presenter with the British Columbia Library Association, the Ontario Library Association and the Canadian Library Association. Daphne co-authors a column in Feliciter (CLA) about leadership and change management issues.
Lynne Jordon
Lynne Jordon is the Deputy CEO / Director, Strategic Development for the Greater Victoria Public Library. Lynne has been the Project Manager for the Strategic Plan and the Facilities Plan, working with the Board and the Consultant on both of these significant projects. Lynne has extensive public library planning expertise, and has present sessions at the Ontario Library Association and BC Library Association conferences. She was President of BCLA in 2008-09.
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Saturday, May 12, 2012: 10:45 – noon
Session Number: S6
Title: Future by Design: building creativity and innovation in a library culture
Abstract: Staying relevant and succeeding in the coming decade will require that libraries undergo reinvention and renewal through intentional, ongoing practices within our organizations and in partnerships with others. Drawing on the so-called “Google 9” principles of innovation, the presentation will explore ways for library organizations to enable creativity and continuously pursue innovation. Three of the nine principles can be described as follows:
- Innovation, not instant perfection.
- License to pursue dreams; and
- Creativity loves constraints.
Speakers
Gordon Yusko
Gordon Yusko is a consultant whose 10 years on the management team of the award winning San José Public Library in Silicon Valley equipped him to initiate and sustain innovation inside a library environment. He blogs at LibrarySpeak.ca
Jane Watkins
Jane Watkins is the Chief Librarian of North Vancouver City Library. Over the last twelve years she has intentionally set out to create a library culture that encourages and cultivates creativity and innovation. Drawing on her recent experience responding to the overwhelming success of a new facility, she is back on the path of designing the next phase in the future for NVCL.
Christina Neigel
Christina Neigel is the Program Head for Library and Information Technology Program at the University of the Fraser Valley (currently on sabbatical). She is the designer of the Post-Diploma Certificate for Library Technicians and is currently working on developing an undergraduate degree program in information studies. She recently published Think BIG: Associates, 2011, November, v.18, n.2.
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S7
Title: Beyond Booklists & Booktalks: A Readers’ Advisory Roundtable
Abstract: Our proposed Readers’ Advisory Roundtable would include a convenor and three panel speakers from various libraries who would kick start the session by offering different perspectives and talking about their unique and innovative RA initiatives. We would then open the discussion to the audience and invite them to participate informally and talk about their own RA innovations. The three librarians on the panel were chosen as a result of a recent survey about Readers’ Advisory practices and trends in BC. The recent movement towards low-key, informal “unconference” events seems an appropriate format for this Readers’ Advisory roundtable.
The purpose of the RA Roundtable would be to share information so that all BC libraries can position themselves to better serve the RA needs of their customers, while focusing on new technologies, trends, and alternate approaches to service. We envision RA as an endeavour carried out in a variety of formats, on a variety of platforms, by a variety of staff, for a variety of audiences. The traditional term “readers’ advisory” would encompass viewers’ and listeners’ advisory as well.If 21st century libraries are to evolve and still remain relevant to our customers there needs to be a distinct shift in how we deliver information, offer reading advice and impart the kind of knowledge that we, as library professionals, are eminently qualified to provide. After all, didn’t we all start with books?
Speakers
Shelley Civkin
Shelley Civkin has been a librarian for 28 years, and has worked at Richmond Public Library for 25 years. She was Head of Readers’ Advisory for several years and has worked as a children’s librarian and reference librarian there as well. Shelley has been writing a weekly book review column since 1998 for the Richmond Review newspaper. She is currently the Communications Officer for Richmond Public Library. Shelley loves reading even more than sushi.
Robbie Burma
Robbie Burma is the Assistant Manager of Popular Reading and Lending Services at the Vancouver Public Library. She has worked in VPL as a Children’s librarian, Teen librarian, and Branch Head. The Popular Reading Library has recently taken a step beyond traditional RA programming to try new things. She is an avid reader of fiction and loves to exchange reading ideas.
Tara Matsuzaki
Tara Matsuzaki is an Information Service Librarian at the West Vancouver Memorial Library where Reader’s Advisory service has been part of her portfolio for the past three years. Recreational reading has been a constant value of the West Vancouver community, where the library’s model of providing high-level, in-person service has expanded into the online and mobile landscape. Tara reads whimsical books and anything that sheds light on the human condition.
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S8
Birds of a Feather (Roundtable sessions) – full information to be confirmed
Saturday, May 12, 2012: 10:45 am - noon
Session Number: S9
“Artistic Licence” Author Talk - Brian Deines
Abstract: Most of his books are by authors that write about personal experience that lends itself through the creative process to a tale that becomes much more fanciful, imaginative and engaging. He weaves these stories through his presentation around the images displayed. It helps the children connect the author’s words with the art. Illustrating the words and the art are much more powerful than if viewed separately.
Speaker
Brian Deines graduated from the Alberta College of Art. His picture books include Bear on the Train by Julie Lawson, Skysisters by Jan Waboose Boudreau, and Songs of the North Wind by Tomson Highway which includes Caribou Song, Dragonfly Kites and Fox on the Ice. He lives in Toronto where he also devotes time to his fine art practice. He is the 2012 TD Canadian Children’s Book Week Author for the Vancouver Lower Mainland area.
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Lunch (noon - 2 pm)
2:00 - 3:15 pm
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S10
Title: Mad Men of SFU Library: Creating a “buzz” for our collections and services
Abstract: SFU Library recently launched or rebranded three new services: Summon Discovery Layer, Summit Institutional Repository, and Txt Us, an SMS-based reference service. Where at one time we might have simply put links up on our website, we have realized the need to work more creatively to raise awareness of new and existing services. Attendees at this session will learn about and sample our adventures in traditional and multimedia marketing. Plus, we will bring attendees behind our marketing curtain, reveal some of our “outtakes,” and reflect on our return on investment. We will speak to SFU Library’s new team of liaison librarians specifically charged with channeling our inner Don Drapers and Peggy Olsens. Come prepared to share your own ideas and experiences with respect to your past, present, and future marketing efforts.
Speakers
Holly Hendrigan
Holly Hendrigan is the Liaison Librarian for Education and Arts & Social Sciences at Simon Fraser University, Surrey Campus.
Yolanda Koscielski
Yolanda Koscielski is the Liaison Librarian for Criminology, Computing Science and Engineering at Simon Fraser University, Burnaby Campus.
Donald Taylor
Donald Taylor is the IR Coordinator and also manages Interlibrary Loans at the SFU Library.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S11
Title: Don't Be a barrier: Emotional Intelligence Approach to Customer Service
Abstract: Appropriate customer service is crucial to democratizing access to a library’s resources and services. The public’s first interface with library staff can set the tone for a decade of interactions. In order to overcome behavioural barriers of ourselves and our customers, we need to maintain self awareness and self control in challenging situations. Knowing techniques of active listening is not enough if your amygdala is in overdrive. Based on extensive research and a workshop presented to frontline staff at Surrey Libraries, this interactive mini-workshop explains the benefits of using emotional intelligence (E.I.) in customer service and introduces crucial E.I. practice techniques. Not only does practicing certain tools help us become better at addressing a customer’s library need, but it also helps our stress levels in daily life. When staff practice E.I. during customer service interactions, customers will have up to 58% more chance of getting their information needs met. Participants will learn how practicing emotional intelligence at work, enriching their own lives, as well as those of their teammates and customers.
Speakers
Johanne Walesch
Johanne Walesch was a Registered Occupational Therapist for 20 years before coming to work at Surrey Libraries as an Information Services Technician. She has educated staff and clients of both public health and private companies in areas including ergonomics andhealth and safety. Johanne has also spent time as a monk in Japan.
Jennifer Wile
Jennifer Wile is the Manager of Information Services for Surrey Libraries. She has worked at a variety of libraries including various public libraries in the lower mainland as well as the Canadian Centre for Architecture and McGill University Special Collections in Montreal. Jennifer volunteered for 6 months as a teacher-librarian at Escuela Puerta Cabarete in the Dominican Republic.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S12
Title: Random Acts of Early Literacy on a Dime
Abstract: Our libraries have the books and the programs, but what else can we do encourage early literacy in our libraries? This session will share ways to make your children's area an interactive early literacy environment that encourages children and the adults who love them to explore literacy together in a fun engaging way. It doesn't take a fortune to transform your library into a space where families can explore the fun in letters, sounds, language, and literacy. We'll show you how we've transformed our space, and encourage you to bring random acts of early literacy back to your own library.
Speaker
Kristen Rumohr
Kristen is the Children's Librarian for Vancouver Island Regional Library. She comes to VIRL from Edmonton Public Library where she worked as a community librarian serving immigrant and refugee children and youth. She believes in promoting early literacy by encouraging parents, children, and communities to play with language together.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S13
Title: Speed Mentoring for Library Professionals
Abstract: Through a brief introduction to best practices, discussion of roles and expectations, and small group activities, this session will be an introduction to the process of mentoring. The aim of this session is to demonstrate the value of mentorship to members in anticipation of the launch of BCLA’s Mentorship Program. This hands-on workshop will include a speed-mentoring session, wherein participants will be networking with colleagues in small groups for 4-5 minutes.
Learning outcomes: For potential mentees (protégés), this session will give you the opportunity to seek career guidance, hear the experiences of more experienced colleagues, and potentially find a long-term mentor. For potential mentors, this workshop is an opportunity to converse with colleagues newer to the field, share your experiences, and potentially connect with a long-term mentee (protégé).
Participants of this session will leave able to:
- Define the value of mentorship to library and information professionals.
- Evaluate their strengths as a mentor or mentee (protégé) in relation to best practices.
- Assess potential mentorship partners for compatibility.
Speakers
Amy Ashmore
Amy is an Information Services Librarian at Surrey Libraries. She is the current Co-chair of BCLA’s Mentorship Working Group.
Tamarack Hockin
Tamarack is a Youth Services Technician at Surrey Libaries. She is the Coordinator of LTAIG’s Mentoring Program (since 2010), and is also a member of the BCLA Mentorship Working Group.
Note: you will need to select your role (Mentor or Protege) if choosing this session so we can attempt to have even numbers of each. Choose the appropriate drop-down on the sessions page when registering.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S14
Title: Choosing our Plan B
Abstract: If, in some dystopian future, we no longer have the role of husbanding our community's store of knowledge; if we are no longer the "Bibliotheque" because we don't have the bibliographic material, either print or digital, what do we do? If we faced a future where we can't provide a "License to Read" because we can't get the licenses, and the public commons of information is being enclosed by private interest, what would be our Plan B? Would we fight? Would we band together with like-minded institutions and remake the commons with open access and open source? Would we do something else for our community: turn "learning into action", or somesuch? In this session we will look at possible futures of information and libraries in our communities and at comparable histories of change and dislocation that can relate to information and our communities. Using assumptions and brainstorm results from this presenter's BCLC 2011 session as inspiration, we'll challenge ourselves to tackle these unhappy scenarios and decide what we want to do. There are many threats to the library as we know it and we can meet these threats in many ways. The future is not something to shrink from, but something to meet head-on. Should we be afraid, or should we move forward with our convictions and our community's support.
Speaker
Phil Hall
Phil Hall, Systems Librarian, Vancouver Public Library Phil is the Systems Librarian at Vancouver Public Library. He is a librarian with 24 years' experience operating collaborative provincial programs for public libraries and non-profit professional communities, and looking for new ways to serve our communities with new tools.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S15
Trustee Session - Finances
Abstract: “Understanding Financial Statements” is a short primer on the various financial statements commonly produced by Not-For-Profit organizations and the importance of being able to understand what each means. The session will walk through the major sections of each statement, explaining each part works to provide a comprehensive picture of the organization's financial situation. Participants will learn where the numbers come from and what they mean, as well as the importance of spotting trends. Also covered will be the different levels of assurance provided by external accountants and why it is important to get the right one for your organization.
Saturday, May 12, 2012: 2:00 - 3:15 pm
Session Number: S16
“Licence to Groove”, Growing up Industrial - Author Talk - Dennis Bolen
Abstract: Dennis E. Bolen’s performance piece, (poetry collection chronicling the growth of an intellectual among hewers of wood, drawers of water)... will include Soressa Gardner, composer and classically trained vocalist who uses extended vocal techniques for experimental new music.
Speaker
Dennis E. Bolen is a novelist, editor, teacher and journalist, first published in 1975 (Canadian Fiction Magazine). He holds a BA in Creative Writing from the University of Victoria (1977) and an MFA (Writing) from the University of British Columbia (1989), and taught introductory Creative Writing at UBC from 1995 to 1997. In 1989 he helped establish the international literary journal sub-TERRAIN, and served there as fiction editor for ten years. He has acted as a community editorial board member at The Vancouver Sun, sat on the boards of a literacy advocacy organization, a literary collective and a theatre company. He has written criticism, social commentary, arts advocacy and editorial opinion for numerous journals and newspapers in Canada.
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